Now it is easy to collaborate beyond Stuut when resolving disputes. Instead of forwarding screenshots or manually email, Accounts Receivable teams can share a snapshot of the dispute case with external divisions (sales, customer success, legal, etc.) teams that don’t live in Stuut. This speeds up resolution by letting everyone review the same content without needing full platform access.

We’ve updated the Homepage so that your prioritized Collections tasks and Cash App tasks are front and center as soon as you log in.

Collections Tasks

In a previous release, we launched the Collections Tasks overview, where you’re able to track weekly progress, stay aware of upcoming invoices, and prioritize tasks using the approach that works best for you. All these great functionalities have been moved to the Homepage. Here’s a video that explains all the functionalities.   

Cash App Tasks

Additionally, if you have the Cash App module, your tasks are also shown on the Homepage. You can quickly see how much money and how many transactions have been allocated and are ready to post, how many still need allocation, and how many transactions are potential payments.

Centralized Dispute Management

We wanted to create the Disputes module to give your team a single source of truth for all open and resolved disputes, bringing clarity and structure to a process was hard to track and keep up with without a dispute management tracking tool. With instant visibility into which invoices and accounts are affected, teams can quickly understand the status of every dispute. By centralizing dispute management in Stuut, you reduce the risk of issues getting lost in email threads or spreadsheets—ensuring nothing falls through the cracks and resolutions move faster.

Continuous Agent Monitoring

The agent goes beyond dispute creation, continuing to work in the background. If it detects a resolution during an email or call exchange, it automatically updates the dispute case and notifies you with a task for review.

Bring Your Own Dispute Reason Codes

You can add your own dispute reason codes, or if you don’t have one, you can use Stuut’s suggested reason codes, just pick the ones that are relevant to your company.

Like What You See? Opt-in!

If you want to use our disputes module, opt in so that we can get a Stuut representative to help you get set up.

Want to learn more? Watch this video.

🚀 The New Stuut Analytics Dashboard: See What’s Powering Your AR Success

Your AR collections just got a serious upgrade — and we couldn’t be more excited to show you what’s new! The revamped Stuut Analytics Dashboard gives you a front-row seat to everything happening behind the scenes of your collections engine. From automation efficiency to collector performance, you’ll see exactly how Stuut is driving smarter, faster results.

🧠 See Behind the Scenes

Ever wonder what your agent is doing in the background? Now you can see it all.

Track how your AI agent is actively decreasing your aging buckets over time, how effective it is at collecting, and when it knows to call in a human for backup. You’ll get a clearer picture of how automation and your team are working together — so you can fine-tune your strategy and keep the momentum going.

📊 Track the Metrics That Matter

Keep an eye on the KPIs that drive real impact. With just a glance, you can see how your DSO, overdue balance, and time to collect are trending downward. These insights turn every small win into measurable progress — helping you celebrate efficiency in motion.

👥 Boost Team Performance

Discover where your collectors are getting stuck, uncover bottlenecks, and offer the right support at the right time. With these new performance metrics, you can coach more effectively, improve workflows, and build a stronger, more connected AR team.

🔮 What’s Next

We’re just getting started. Coming up, you’ll see even more filters, actionable insights, and exchange rate tracking, that make your analytics smarter and your collections even more powerful.

With Stuut Analytics, data isn’t just numbers — it’s your story of progress, efficiency, and teamwork. Let’s make every collection smarter, together. ✨

We’ve made it easier to understand why outreach is paused for a customer. You can now set specific dunning states for each customer account — with a clear reason attached — giving your team visibility into why dunning was paused. We’ve included a default set of states to get you started, and coming soon you’ll be able to import or create your own custom dunning states that fit your team’s needs.

Want to learn more? Watch this quick video.

We’ve launched a powerful new cash application tool that automates the reconciliation process using intelligent three-way matching between remittances, bank transactions, and invoices. This streamlines payment processing, reduces manual effort, and accelerates cash posting with unmatched accuracy.

Agent Accuracy & Reasoning

Whether it's parsing a remittance from an email or matching a bank transaction to a customer, there is full visibility into the reasoning behind an agents actions.

Bank Transactions

We've partnered with Plaid to streamline connection your bank accounts!

Call Agent Configuration

You can now provision a phone number for your organization to receive calls. We have organized this in addition to all your existing call agent settings under Calls > Call Agent. In addition to the old voice settings, you can now configure a custom opening line, whether the agent should request consent to record, and enable multilingual calls

Email Contact Suggestions

We have added a convenient dropdown in the to/cc/bcc fields of your email editor which contains your customer's saved contacts. This should streamline building emails and looping in the correct contacts.

Maxio Legacy (SaasOptions) Integration

We've added support for Maxio's legacy SaaSOptics platform, enabling you to seamlessly sync billing data from your existing SaaSOptics environment. This integration automatically pulls customer records and invoices (supporting multi-currency systems), giving you complete visibility into your billing operations without manual data exports.

We’ve introduced a powerful new feature that allows you to better manage your customer and invoice data through advanced filtering and export capabilities. Easily narrow down records using customizable filters such as date range, payment status, customer type, and more. Once filtered, you can quickly export the refined data set in your preferred format (e.g., CSV or Excel) for reporting, analysis, or sharing. This enhancement streamlines your workflow, giving you greater control and flexibility in managing your financial data.

Workflows

Outreach Windows

We’ve introduced new outreach windows that give you greater flexibility and control over when automated outreach is sent on your behalf. Instead of setting a single time, you can now define time ranges—ensuring messages are delivered within optimal hours for engagement. This increases the chances of your outreach being seen and acted on, while keeping communication natural and timely. Perfect for reaching customers across different time zones or scheduling outreach around peak hours.

Matched Customers

We now display the total number of customers which that your workflows will target.

Emailing

Sleekified Inbox

We’ve redesigned the inbox with a sleek, modern interface that makes it faster and easier to stay on top of your messages. The new layout offers improved readability, intuitive navigation, and new search functionality!

Reliability

We’ve enhanced our email infrastructure to ensure your messages reach inboxes more consistently and reliably. With upgraded deliverability protocols, better bounce handling, and improved sender reputation management.

Proofreading

We've enable AI proofreading to all email templates which proofreads the generated email and executes text similarity validation to detect and correct email proofread/hallucination(s). To enable this, toggle Auto Correct in your email template.

We're excited to announce that our AI agents now support inbound calling, enabling seamless, real-time voice interactions. This enhancement allows users to initiate calls directly to AI agents, facilitating immediate assistance. Inbound calling is enabled by default for everyone.

To have an agent transfer your call to a human representative, set your Customer Support Number in organization settings.

Agent Configuration

You can now personalize their AI voice agents by configuring key speech settings such as voice selection, speaking speed, and tone. This feature allows you to choose from a variety of realistic voices, adjust how fast the agent speaks, and tailor its delivery style to better match your use case. Ideal for creating more natural, expressive, and on-brand voice experiences.

Call Scenarios

You can now define custom scenarios that guide how the AI agent responds during calls. Whether it's handling a payment inquiries, managing support escalation, or answers various questions, you can configure tailored flows for each situation. These scenarios ensure the AI agent behaves appropriately, stays on-brand, and delivers consistent, context-aware conversations across all call types.

Freshbooks Integration

Freshbooks is now supported!